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What To Do In The Event Of A Power Cut

Power cut? Call 105


When the power goes out, it can leave people feeling unsure about what to do. Research by the Energy Networks Association (ENA) found that 72% of people don’t know who to contact during a power cut, with many wrongly thinking they should call the electricity supplier they pay their bill to.

From September 2016, there will be a new telephone number for people to call to report or get information about a power cut in their area.

The free and easy-to-remember number, 105, will put callers through to their electricity network operators – the companies responsible for repairing their local power network and restoring power.

Residents can call this number regardless of who their electricity provider is and it can be called from mobiles and most landlines in England, Scotland and Wales.

The number can also be used for any welfare concerns related to a power cut, or for concerns about the safety of over or underground electricity cables or substations.

105 has been jointly funded by electricity network operators and is the first three-digit number to be approved for use by the private sector.

Councillor Robert Hulland, Cabinet Member for Resources and Delivering Value, said: “Families and businesses in Solihull need to know where to turn if they find themselves without power, particularly during severe weather or other incidents. The 105 number will cut through the confusion and put people in touch with the information they need, when they need it.”

For more information, visit www.powercut105.com

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