Non Emergency Crime Can Now be Reported On Line
Contacting the Police
You can now report all non-emergency crime and incidents online for the first time.
A Live Chat facility is now available on the West Midlands Police website between 8am and midnight 7 days a week, meaning that instead of calling 101 you can receive exactly the same service by visiting WMP Online.
It is already proving popular, with 88 per cent of those who have used Live Chat saying they would use it again.
It is manned by the same highly trained contact handlers who take 101 calls so you can be confident you will receive the help you need – only quicker.
The average Live Chat is being answered in just a few minutes, meaning less frustration for you and reduced demand on our 101 phone lines.
If a crime is ongoing or there is a risk to life then you should of course continue to call 999 but on all other occasions please look online first for help.
You can visit the website by searching for WMP Online.